Complaints & feedback

Tell us what’s working, and what isn’t.

Compliment, suggestion, concern or complaint — whatever it is, we want to hear it. Raising something with us will never negatively affect your care or anyone else’s.

If you'd rather go elsewhere

External bodies

You’re also entitled to raise a concern directly with an external body, at any time — you don’t need to raise it with us first.

  • PLACEHOLDER — NDIS Quality and Safeguards Commission

    PLACEHOLDER — phone/website

  • PLACEHOLDER — relevant state health complaints body

    PLACEHOLDER — phone/website

PLACEHOLDER — the external body names and contact details above must be confirmed (and this whole page legally/compliance reviewed) before launch.

Tell us directly

Send feedback

Details are used only to respond to and, where relevant, investigate this feedback.